Author: Patients for Patient Safety Canada

How to Care for Yourself When Representing the Patient Voice

What is Diagnosis Safety

Written by Patients for Patient Safety Canada on August 21, 2024. Posted in Resources.

According to the World Health Organization, A diagnosis identifies a patient’s health problem and is a key to accessing the care and treatment they need. A diagnosis error is the failure to establish a correct and timely explanation of a patient’s health problem, which can include delayed, incorrect, or missed diagnoses, or a failure to communicate that explanation to the patient. Diagnosis safety can be improved through interventions based in systems thinking, human factors, and active patient/ family engagement as partners in care. These actions include structured communication,...

Patients Engaging Government

Written by Patients for Patient Safety Canada on July 1, 2021. Posted in Guide.

Patients Engaging Government; A guide for patient partners to advance patient safety As patients, we are important advocates for safer care because we have first-hand experiences in the healthcare system. We are compelling spokespeople when we share our experiences and respectfully point out gaps, holes, concerns, or flaws that others might not see and may cause harm to patients. Patients Engaging Government was developed as a resource to assist PFPSC members and the public in their efforts to advocate for safer healthcare in Canada. Through our understanding of best...

Engaging Patients in Patient Safety – a Canadian Guide

Written by Patients for Patient Safety Canada on December 1, 2019. Posted in Guide.

When healthcare providers work closely with patients and their families, the healthcare system is safer, and patients have better experiences and health outcomes – as demonstrated by emerging evidence. Engaging Patients in Patient Safety – a Canadian Guide is packed with useful information written by and for patients, providers, and leaders. What does patient engagement look like? Engagement work can be challenging and uncomfortable at first. But finding innovative ways to work together will benefit everyone. Engagement with patients and families includes: program...

Canadian Alliance for Patient Safety (The ‘Alliance’)

Written by Patients for Patient Safety Canada on July 1, 2018. Posted in Program.

Purpose of Alliance Patient safety is a critical aspect of care. Patient, family, and caregiver engagement at all levels of the system is a vital force for improvement. Since 2018, 20 partners set the foundation for the Alliance under the leadership of Patients for Patient Safety Canada (PFPSC) originally in partnership with the Canadian Patient Safety Institute, then Healthcare Excellence Canada and now the Institute for Safe Medication Practices Canada (ISMP Canada). The Alliance provides a unique opportunity for collaboration and partnership between individuals and healthcare...

Patient and Family Resource: Disclosure Principles

Written by Patients for Patient Safety Canada on May 24, 2017. Posted in Guide.

Patients and families expect honest, empathetic and respectful communication with their healthcare providers, especially when harm has occurred. Open disclosure helps the patient and their family, the healthcare providers involved and the organization heal and learn from the harm, which helps make the system safer for all. The rights of patients and their families When patients have been harmed, they expect a sincere apology and an explanation of what has happened. They also need to see that the organization has accepted responsibility and is initiating changes and implementing actions...