A cookie is a file that is written to your hard drive when you access a website. We use cookies to improve user experience, personalize your access to content of our websites to your interests, ensure data security and understand general traffic patterns. This information may be used to guide enhancements in site structure. It may also be used to evaluate the effectiveness of a program or publication.

From time to time, Patients for Patient Safety Canada uses Facebook and Twitter tracking pixels for web optimization. From time to time, Patients for Patient Safety Canada also uses Google Remarketing to advertise its programming on other websites using cookies. You may opt out of the use of cookies for re-marketing purposes by visiting the Google site here: https://adssettings.google.com/ 

Information collected includes, but is not limited to, data to track frequency of visits, pages visited, web browser used, and city of web visitor.

Patients for Patient Safety Canada tracks its website usage via Google Analytics to help inform its programming and marketing activities. If you wish to be excluded from Google Analytics data collection, you can download its Opt-Out Browser Add-On, which is accessible here: https://tools.google.com/dlpage/gaoptout

We note that Google, Facebook, Instagram, LinkedIn and Twitter own and operate data centers around the world. To find out more about their data center locations and privacy policies, please see the following links:

https://www.google.com/about/datacenters/inside/locations/index.html.

https://www.facebook.com/policy.php

https://twitter.com/en/privacy

https://help.instagram.com/519522125107875

https://www.linkedin.com/legal/privacy-policy

We note that, where personal information is stored outside of Canada, it is subject to the laws of that foreign jurisdiction, and may be accessible to that jurisdiction’s government, courts, or law enforcement or regulatory agencies.

Patients for Patient Safety Canada also collects limited personal information from individuals who make requests to Patients for Patient Safety Canada for information or who register with one of our websites. Personal information collected for these activities is used only for the purpose that it is collected and is not generally used or disclosed for any other purpose, except where permitted or required by applicable law or with your consent. Patients for Patient Safety Canada, in support of its communities’ privacy, does not otherwise share its mailing lists, in whole or in part, with any organization regardless of their affiliation with Patients for Patient Safety Canada, unless permitted or required by law.

Information collected may include name, email, organization, title and document requested. If you elect to register with one of our websites, you will be required to disclose your contact information, including name, defined user name, a password, email address, phone number, address, personal preferences and interest topics (the “Registration Data”). Registration does not result in Patients for Patient Safety Canada collecting any personal information other than that which you provide through completion of the registration. You can deactivate or make changes to your user account at any time. To deactivate or make changes to your account, contact info@hec-hsc.ca. Please note that usernames cannot be changed.

Applicant information and Registration Data are stored on Patients for Patient Safety Canada’s web servers located in Canada and outside Canada, including in the United States of America.  Where personal information is stored outside of Canada it is subject to the laws of that foreign jurisdiction, and may be accessible to that jurisdiction’s government, courts, or law enforcement or regulatory agencies. We may, in compliance with applicable privacy laws, transfer personal information we have if we merge with or are acquired by a third party or should a third party acquire all or part of our business or should any such transaction be proposed.

We use applicant information and Registration Data to administer our websites and provide our services. We may also use the data when utilizing third party service providers (including vendors or suppliers that provide us with technology, services, and or content for the operation and maintenance of our websites) when necessary to permit those service providers to provide products or services to Patients for Patient Safety Canada. Access to personal information by the service providers is limited to the information reasonably necessary for the party to perform its function for Patients for Patient Safety Canada. We disclose such personal information if necessary, to comply with applicable laws, to enforce our Terms of Use or where otherwise permitted by applicable privacy laws.

Patients for Patient Safety Canada requires its partners, program applicants and other agents of the organization to provide certain personal information about themselves and their team members involved with projects, programs, awards or applications for which funding and/or other support is sought. Such information may include, but is not limited to, curriculum vitae, contact information, academic affiliation, gender, language and area of work. Patients for Patient Safety Canada may solicit comments from reviewers and committees for review of applications, commissioned reports and other similar type of products which may include comments respecting the suitability, expertise and qualifications of the project participants either individually or collectively.

Patients for Patient Safety Canada uses personal information provided in connection with program applications to review such applications, to administer, monitor awards and to promote healthcare improvement in Canada. As part of the review process, application information may be disclosed to independent reviewers drawn from the healthcare improvement sector including academic, private and public sectors. All these individuals are informed of Patients for Patient Safety Canada’s obligations to protect such information.

Patients for Patient Safety Canada may publish or otherwise disclose in its communications including, but not limited to, press releases and on its web site, personal information relating to approved projects, funding and/or other support, and reports for which funding and/or other support has been approved, as well as programs, partnerships, projects, program applications, and events. The purpose of these communications is to publicize the projects, awards, and/or reports that are supported by Patients for Patient Safety Canada and/or to promote healthcare improvement. Such disclosure/publication may include but is not limited to personal information relating to team leads, team members, authors, award holders, and funding partners, including but not limited to name, title, institution, affiliations (where applicable) and field of work. With their specific consent, where permitted or required by law, or where the information is already available through other means, Patients for Patient Safety Canada may also disclose comments provided by them, with attribution. If specific consent has not been obtained for disclosure of comments in advance, identifiable information is only disclosed with specific consent after consultation with the Executive Director or if the information is already publicly available through other means.

Information contained in memoranda of understanding, purchase of service contracts, program applications, or in job applications will only be disclosed for statistical purposes or, in the case of program information, to potential funding partners or funding agencies for the purposes of program or project administration.

Patients for Patient Safety Canada may use information provided to it in connection with program applications and commissioned reports to identify potential reviewers.

Patients for Patient Safety Canada also uses personal information provided in memoranda of understanding, program applications and commissioned reports for purposes of internal management, administration and evaluation requirements. In this regard, Patients for Patient Safety Canada may use and disclose personal information for program planning, evaluation and review, in audits, and for generating statistics for these activities.

As part of its operations, Patients for Patient Safety Canada may enter into agreements and partnerships with various organizations that require Patients for Patient Safety Canada to process personal information or personal health information provided by those partners, while delivering services to those partners. In such circumstances, the processing of such personal information or personal health information by Patients for Patient Safety Canada on behalf of its program partner is governed by the agreements between the parties, and not by this Privacy Policy.

Subscriber information for our email bulletin and registration information for Patients for Patient Safety Canada events is stored on a secure server. Patients for Patient Safety Canada uses a third-party provider for this service, with the third-party service provider performing analytics that evaluate the effectiveness of a publication and to help inform the marketing activities that it performs on our behalf.

Information collected may include name, email, open rates, click rates, browsers used, and unsubscribe rates. This information is stored by our third-party provider in the United States and the third-party provider provides services to us from the United States. We note that where personal information is stored outside of Canada it is subject to the laws of that foreign jurisdiction, and may be accessible to that jurisdiction’s government, courts, or law enforcement or regulatory agencies.

Some communities are open for the public to join without restrictions. Please remember that any information disclosed by you in these communities becomes public information. Exercise caution in disclosing your personal information when participating such communities.

Our website includes links to other organizations’ websites solely for information and convenience. Other websites are governed by privacy policies and practices that may differ significantly from those of Patients for Patient Safety Canada. We strongly recommend that you review the privacy policies and practices application to personal information collected through a linked website before submitting any personal information. We are not responsible for the content or the privacy practices of other sites.

We use reasonable security measures to protect the confidentiality of personal information under our control and appropriately limit access to it. We cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

If you have any questions about our Privacy Policy, we’ll do our best to answer them. Here’s how to contact us:

E-mail: hello@patients4safety.ca