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MUTUAL HEALING PROGRAM

It is well established that both patients/families and healthcare workers (HCWs) experience psychological trauma as an outcome of a harmful patient safety incident. This trauma leads to emotional reactions and potentially builds barriers between the two. Aubin DL, Soprovich A, Diaz Caravallo F, et al. Support for healthcare workers and patients after medical error through mutual healing: another steps towards patient safety. BMJ Open Quality 2022; 11:e002004. Doi:10.1136/bmjop-2022-002004 Patients for Patient Safety Canada (PFPSC) is leading a novel initiative to help patients,...

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5 Questions to ask to prevent a diagnosis error or mistake 

You might think that only the health care provider can prevent a diagnosis error. That’s not correct. There are steps you can take to prevent a diagnosis error:   Do not be shy – ask questions – Questions save lives.  Be aware that diagnosis of a health problem is complex – it involves various steps (e.g. getting health and medical history, signs and symptoms, and getting blood or other tests). Understand what is involved in being diagnosed.  Don’t give up on getting answers to questions. You need to clearly understand the diagnosis and follow-up...

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Diagnosis error is a huge patient safety problem. We need more proof!

How common are diagnosis errors? Our facts are scarce but tell us that:  One-third of 346 Canadians said they or a loved one suffered patient safety harm because of misdiagnosis [Canadian Patient Safety Institute/IPSOS, 2018].  In 2017, 59% of 2536 adult U.S. patients said that diagnosis of their medical problems did not happen, was wrong, or was delayed [Institute of Health Information 2017].  The World Health Organization reports that nearly 16% of harm that could have been prevented across health systems was due to diagnosis error (2024).  To diagnose a patient’s health...

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Diagnosing a health issue is complex. Make sure you have the right pieces of the puzzle. 

The diagnosis of a patient’s health problem is like a puzzle. All the pieces in the puzzle should join and give a clear picture of your health. More important, it should show you if you have any health issues that need care.   Unlike a puzzle, diagnosis is not always as easy to piece together. There are many pieces of a person’s health and diagnosis puzzle which includes: health history: physical and mental health or well-being, medical issues, quality of life, and family supports  signs and symptoms related to a specific health problem  results of a physical exam or check-up,...

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What is Diagnosis Safety

According to the World Health Organization, A diagnosis identifies a patient’s health problem and is a key to accessing the care and treatment they need. A diagnosis error is the failure to establish a correct and timely explanation of a patient’s health problem, which can include delayed, incorrect, or missed diagnoses, or a failure to communicate that explanation to the patient.  Diagnosis safety can be improved through interventions based in systems thinking, human factors, and active patient/ family engagement as partners in care. These actions include structured communication,...

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